Shipping policy

Shipping Policy for Essencefit

Shipping Policy

International Shipping Options for Customized Sportswear with Logo

At Essencefit, we strive to provide you with the best service for your personalized sportswear orders. Below are the details of our shipping options and delivery times:

Refund Policy

All sales are final. No refunds, exchanges, or changes to the order are allowed once the product has been shipped or production has started. We recommend reading the product descriptions carefully before making a purchase.

Order Inspection: Please check your order immediately upon receipt. Contact us within 24 hours if the product is damaged, defective, or if you received the wrong item. We will evaluate the situation and provide an appropriate solution.

Loss During Shipping: We are not responsible for lost packages during the shipping process. Please contact the shipping carrier for assistance with lost packages.

Most of our customized products are carefully prepared within 2–5 business days.
Please note that production times may vary depending on the specific product and order volume.
During peak seasons (such as holidays) preparation may take slightly longer.
Shipping times are additional and depend on the chosen shipping method and delivery destination.

Important Information

  • Shipping & Pre-order Policy

    Pre-orders
    Products offered as pre-orders have a longer delivery time. The estimated shipping date is mentioned on the product page but may vary depending on production and supply chain conditions. Pre-orders typically take 4 to 5 weeks to be delivered. We will keep you informed of any changes to the delivery schedule.

    Shipping Methods
    We offer various shipping options depending on your location and preference. The available shipping methods and costs will be displayed at checkout.

    Delays
    While we strive for fast delivery, unforeseen delays may occur due to customs checks, weather conditions, or other external factors. We are not responsible for delays caused by the carrier.

    Tracking & Updates
    Once your order has been shipped, you will receive a tracking number to follow the status of your shipment.

    Incorrect Address or Incorrect Information
    Please check your address carefully before placing your order. We are not responsible for deliveries made incorrectly due to an inaccurately provided address.

    Return Policy
    Please refer to our return policy for information on returning products.

    For further questions, please contact our customer service.

     

If you have any questions about your order or would like to make a specific request, please feel free to contact us. We are here to assist you.

Shipping Methods We offer various shipping methods, including standard and express shipping. Our packages are shipped via Myparcel nl

Shipping Costs Shipping costs are calculated based on the weight of your order and your shipping location. Orders over €60 qualify for free shipping.

International Shipping We also ship to international destinations. Please note that additional shipping costs and customs duties may apply. Delivery times for international orders may vary based on the destination.

We partner with DHL Express and DHL Parcel to ensure reliable and efficient delivery of your orders.

Our goal is to provide you with the best possible shipping experience. If you have any questions about our shipping methods or need assistance with tracking your order, feel free to contact us.

Customer Support

For any questions regarding your order or shipping, feel free to contact our customer support.

Delivery Issues

If your order does not arrive within the estimated time frame, please reach out to us for assistance.

Changes to Shipping Policy We reserve the right to update our shipping policy as necessary. Any changes will be communicated via our website.

Returns Policy If you are not satisfied with your purchase, please review our returns policy for information on how to return items.

Customs and Import Duties Policy

Please note that customs and import duties are now collected at checkout. These charges are determined by the customs regulations of your country and are based on the value of the goods being imported. You will be responsible for paying these fees directly during checkout, ensuring smoother delivery of your order.

Please be aware that if the item is subject to customs inspection, there may be additional charges. These charges will be outlined before finalizing your payment.

We encourage all customers to review their country's customs regulations for a better understanding of potential fees.

Shipping Costs
The shipping costs paid by the customer are clearly displayed at checkout and are not included in the product retail price.

  • If free shipping is offered, the rate will be shown as $0.00 for the most economical shipping option.

  • Customers choosing another shipping method will pay the corresponding shipping fee.

  • Shipping costs are calculated based on the first item in the order and may vary depending on the delivery address and the selected shipping option.

  • Separate rates apply for international deliveries.

Delivery Times
Total delivery time consists of two parts:

  1. Processing time – usually 2–5 business days to carefully produce and prepare your order.

  2. Shipping time – varies by destination and chosen shipping method. Within the US this is typically 3–7 business days; international orders may take longer.

Note: During busy periods (such as holidays) or due to unforeseen circumstances, delivery may take slightly longer.